> ## Documentation Index
> Fetch the complete documentation index at: https://sitespeak.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# White-Label Branding Setup

> Customize your agency dashboard with your own logo and brand name. Configure branded emails so all notifications come from your agency.

All branding settings are found under **Agency > Branding** in your dashboard. Changes take effect immediately across the dashboard and all outgoing emails.

## Logo & Favicon

Upload your agency logo and favicon from the **Logo** section. Supported formats: PNG, SVG, JPG. Recommended logo size: 200x50px or wider at 2x resolution for sharp rendering on retina displays.

Your logo appears in:

* The dashboard header for you and all your clients
* Transactional emails (lead capture notifications, escalation alerts, conversation summaries)

<Note>
  Your logo appears in all transactional emails sent to your clients, including lead capture confirmations, escalation notifications, and conversation summary emails.
</Note>

## Brand Name

Enter your agency or product name in the **Brand Name** field. This name is used:

* In email subject lines and sender display names
* As a fallback when no logo image is set
* In the browser tab title

## Email Branding

Control how your agency appears in outgoing emails:

**From Name** - The sender name clients see in their inbox (e.g. "Acme Support" instead of "SiteSpeak"). Set this to your agency name or your client-facing product name.

**Sign-off Name** - The name used in the closing line of email bodies (e.g. "The Acme Team"). This appears at the bottom of escalation and notification emails.

## Powered By

By default, the chat widget shows a small "Powered by SiteSpeak" badge. You can customize or remove this from the **Powered By** section in branding settings:

* **Show badge** - Leave the default badge visible
* **Custom text** - Replace it with your own "Powered by \[Your Agency]" text
* **Hide** - Remove the badge entirely (available on Pro and Enterprise plans)

***

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