Stop guessing. Get clear data on conversation volume, satisfaction ratings, common questions, and knowledge gaps.
Is your chatbot helping customers or frustrating them? You have no idea. It could be giving wrong answers all day and you wouldn't know until complaints roll in.
Customers are telling you exactly what they need - through their questions. But without analytics, those insights disappear into the void, never reaching your product or content teams.
Your AI says "I don't know" to certain questions, but which ones? You're missing obvious opportunities to improve your training data and help more customers.
Leadership asks "Is the chatbot worth it?" You have no data on tickets deflected, time saved, or customer satisfaction. You're guessing instead of proving value.
See conversation volume, satisfaction scores, and trends at a glance.
Discover what customers ask most frequently. Identify patterns and knowledge gaps.
See how visitors rate AI responses. Filter by time period to spot trends.
Use data to improve training, update content, and optimize performance.
Everything you need is just a few clicks away. Our intuitive interface makes it easy to configure, customize, and deploy your AI assistant without any technical expertise.
Will Guthrie
Digital Marketing Manager
The platform is very intuitive to set up and use. I was able to train the chatbot directly from our site maps with ease. After sharing it with leadership, customer service, sales, and marketing, the reaction was unanimous - everyone was impressed!
Track deflection rates and identify where AI needs improvement.
Discover what confuses customers. Use insights to improve documentation.
Measure ROI with clear metrics on tickets deflected and time saved.
Everything you need to know about SiteSpeak. Can't find what you're looking for? Start a free trial and see it in action.
Conversation volume, message count, satisfaction ratings (thumbs up/down), unique visitors, common questions, and response times.
Yes. You can export conversation data as CSV for deeper analysis in your own tools.
Visitors can rate individual AI responses with thumbs up or thumbs down. These are aggregated into a satisfaction percentage.
Yes. You can filter conversations by low satisfaction or where the AI indicated uncertainty. This helps identify training gaps.
Your AI handles 90% of questions automatically. For the 10% that need a human touch, step in seamlessly with full conversation context.
Every chat is an opportunity. Your AI captures contact information naturally during helpful conversations, then syncs leads directly to your CRM.
Stop answering the same questions over and over. Train an AI on your website, documents, and knowledge base. It learns once and answers thousands of customers accurately.
Learn proven strategies to cut your support ticket volume using AI chatbots. Includes real cost data, implementation steps, and common pitfalls to avoid.
Herman Schutte
Dive into the transformative power of AI chatbots in customer support. Learn how businesses can save significant time and enhance customer satisfaction, with a look at tools like SiteSpeakAI.
Herman Schutte
Join 1,000+ businesses across SaaS, e‑commerce, and agencies automating their customer service and other tasks with a custom-trained AI agent.
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