Give patients answers when they need them most
Handle scheduling, billing, insurance queries and more with a secure, reliable, HIPAA-aware AI chatbot.
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Trusted by the world's most innovative teams
Features tailored for healthcare providers
Reduce calls
Automate scheduling & billing queries
Patients instantly get answers on appointments, billing, and insurance.
Will Guthrie
Digital Marketing Manager
The platform is very intuitive to set up and use. I was able to train the chatbot directly from our site maps with ease. After creating a test page and sharing it with leadership, customer service, sales, and marketing, the reaction was unanimous, everyone was impressed!
AI Agent
Do you accept Blue Cross insurance for dental cleanings?
Yes, we accept Blue Cross PPO and HMO plans for all dental services including cleanings. Here's what to bring:
1. Bring your insurance card and photo ID to your first visit, then ...
Better care
Provide 24/7 patient support
Offer dependable help outside office hours, reducing wait times and patient frustration.
Dave Strand
Founder
I stumbled across SiteSpeak AI while having a chat with my ChatGPT. I am absolutely gobsmacked at how good it is and how easy it has been to setup. Any concerns I had have disappeared and this certainly is the way forward. I will be using SiteSpeak AI on all my websites now.
Data security
Keep information secure
Domain restrictions and data controls keep your AI agent compliant and professional.
Marty Englander
Marketer
I think SiteSpeak is a super easy and extremely powerful tool to start installing into your website.
Patient trust
Build trust through consistency
Train AI on your policies and FAQs to deliver accurate, repeatable patient responses. Then use SiteSpeakAI's detailed analytics to improve your agent's responses.
AI chatbot for healthcare practices
Patients call your clinic with the same questions every day: hours, insurance coverage, appointment availability, prescription refill questions, and pre-visit instructions. An ai chatbot for healthcare handles all of those instantly, cutting phone volume and freeing your front desk to focus on patients who are already in the building.
SiteSpeakAI helps clinics, dental practices, veterinary offices, and specialty providers deploy an AI assistant trained on their exact policies, service lists, and patient education materials. Every answer is sourced from content you control, and you can monitor every conversation to verify accuracy.
- A HIPAA-aware chatbot approach
- Your data is encrypted in transit and at rest, it is never used to train foundation models, and you can enable domain restrictions so the AI only answers from approved sources. With a signed BAA (included on our Business and Enterprise plans) and appropriate configuration, SiteSpeakAI can operate as a hipaa compliant chatbot. The AI can be scoped to avoid collecting PHI in chat, routing patients to secure portals for anything sensitive.
- Reduce no-shows and phone volume
- Patients who get instant answers are more likely to keep their appointments. Automated reminders, clear pre-visit instructions, and a 24/7 answer source all reduce no-shows. Front desk staff report 30 to 50 percent fewer routine phone calls within the first month.
- Educate patients around the clock
- Post-procedure instructions, medication guidance, and preventive care tips are the content patients need most, often outside office hours. Train SiteSpeakAI on your patient handouts and aftercare guides so patients get reliable answers whenever worry strikes, without overloading an on-call nurse.
- Monitor every conversation
- All conversations are logged and searchable. Review them for accuracy, spot trends (a new insurance plan question repeating? update the FAQ), and improve answers over time. The analytics dashboard highlights unresolved questions so you can close knowledge gaps proactively.
Give patients answers, around the clock
Healthcare support should feel as reliable as your clinical care. SiteSpeakAI gives patients the answers they need and gives your team back their time.
Start your free trial
No credit card required
Do you accept Blue Cross insurance for dental cleanings?
Yes, we accept Blue Cross PPO and HMO plans for all dental services including cleanings. Please bring your insurance card and photo ID to your first visit.
Train it. Brand it. Track it.
Connects with the tools you already use
From your website builder to your CRM, SiteSpeak fits right in.
See what our customers are saying
Frequently asked questions
Everything you need to know about SiteSpeakAI. Can't find what you're looking for? Start a free trial and see it in action.
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With a signed BAA and appropriate administrative controls, SiteSpeakAI can operate as a HIPAA compliant chatbot. Business and Enterprise plans include a Business Associate Agreement (BAA), encryption in transit and at rest, and configuration options that prevent PHI from being processed by the model. We recommend scoping conversations so sensitive details stay in your patient portal.
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Appointment availability, hours, insurance acceptance, services offered, pricing, pre-visit and post-visit instructions, medication FAQs, parking and directions, and more. Any content that lives in your policies, handouts, or website can become a reliable answer.
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Yes. Through integrations with scheduling platforms like Cal.com, Calendly, and custom APIs, the chatbot can show open slots and confirm bookings inside the conversation. For EHR-integrated scheduling, we support custom API connections.
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The chatbot only answers from content you approve. Domain restrictions and source documents ensure it never invents medical advice. You can review every conversation in the analytics dashboard, and flagged questions can trigger human review.
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No, it reduces their call volume. The chatbot handles repetitive phone and website inquiries so staff can focus on patients who are in the clinic or need human judgement. Most clinics see a 30 to 50 percent reduction in routine calls.
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It can be configured to immediately escalate any mention of emergencies, mental health crises, or urgent symptoms to a posted emergency phone number or on-call staff. You control the exact escalation language and triggers.
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