Turn browsers into buyers with instant AI support
SiteSpeakAI lets you create an AI support agent that automatically captures leads, answers product, shipping, return questions and boosts conversions.
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Trusted by the world's most innovative teams
Features designed for ecommerce
Save time
Answer order & product questions automatically
SiteSpeakAI connects to Shopify, custom API's, databases and more to handle shipping, returns, and product queries instantly.
Will Guthrie
Digital Marketing Manager
The platform is very intuitive to set up and use. I was able to train the chatbot directly from our site maps with ease. After creating a test page and sharing it with leadership, customer service, sales, and marketing, the reaction was unanimous, everyone was impressed!
AI Agent
What's your return policy on sale items?
Sale items can be returned within 30 days for store credit or an exchange. Here's the process:
1. Go to your Order History, select the item, then ...
Boost sales
Increase conversions with 24/7 support
Your AI agent can answer questions 24/7, even when you're not online. Shoppers get instant answers, even off-hours.
Dave Strand
Founder
I stumbled across SiteSpeak AI while having a chat with my ChatGPT. I am absolutely gobsmacked at how good it is and how easy it has been to setup. Any concerns I had have disappeared and this certainly is the way forward. I will be using SiteSpeak AI on all my websites now.
Grow your list
Capture leads while you support
Your AI chatbot can collect emails and phone numbers in-chat with offers like discounts or guides, then sync them directly to your CRM or email tool, building your list while helping customers.
Marty Englander
Marketer
I think SiteSpeak is a super easy and extremely powerful tool to start installing into your website.
Real-time data
Connect with your store
Integrate with Shopify, WooCommerce, or your own backend API's and databases for real-time data.
More revenue
Track questions that cost you sales
SiteSpeakAI's detailed chat analytics reveal problem points before abandonment that cost you sales.
AI chatbot for ecommerce stores
Shoppers want answers before they buy. An ai chatbot for ecommerce reduces the friction between "interested" and "ordered" by answering product, shipping, and return questions the moment they come up. Every question left unanswered is a cart abandoned.
SiteSpeakAI is an ecommerce customer service chatbot that connects to your Shopify, WooCommerce, Magento, or custom store and instantly learns your catalog, policies, and FAQs. Shoppers get accurate answers from real store data, not generic responses from a scripted bot.
- Reduce cart abandonment with instant answers
- The most common reasons shoppers abandon carts are unclear shipping costs, unknown return policies, and uncertainty about sizing or product fit. A customer service chatbot trained on your store answers all three in seconds. Because it is available 24/7, you capture buyers in every timezone and after your support team has signed off.
- Capture leads and grow your list
- Your AI chatbot can do more than answer questions. Offer a discount code in exchange for an email, qualify high-intent shoppers before handing off to live chat, and sync captured leads directly to Klaviyo, Mailchimp, or your CRM. Every visitor becomes a potential subscriber.
- Turn questions into product insights
- Every conversation is tracked, so you can see which products generate the most questions, which policies confuse shoppers, and where your product pages need better copy. Fix those gaps and watch conversion rates climb. Many ecommerce teams use this data to prioritise which pages to rewrite first.
- Real-time order status, returns, and recommendations
- Connect SiteSpeakAI to your order management system through API integrations so it can look up order status, initiate returns, or recommend complementary products based on what the shopper is viewing. This turns your chatbot from a FAQ machine into a real sales and support tool.
Turn every question into an order
Customer service is now a conversion channel. Give your shoppers an AI concierge that works every hour of every day.
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What's your return policy on sale items?
Sale items can be returned within 30 days for store credit or an exchange. We'll email you a prepaid return label as soon as you start the return.
Train it. Brand it. Track it.
Connects with the tools you already use
From your website builder to your CRM, SiteSpeak fits right in.
See what our customers are saying
Frequently asked questions
Everything you need to know about SiteSpeakAI. Can't find what you're looking for? Start a free trial and see it in action.
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Yes. SiteSpeakAI connects to Shopify, WooCommerce, Magento, and custom backends via API. It can look up order status, stock levels, shipping estimates, and initiate returns, all inside the chat.
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Most abandonment happens because shoppers have a last-minute question about shipping, sizing, or returns. The chatbot answers those questions the moment they come up, so shoppers finish checkout instead of bouncing to a competitor.
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Yes. The chatbot can offer a discount code or content in exchange for an email or phone number and sync the lead directly to Klaviyo, Mailchimp, HubSpot, or your CRM. Lead capture happens inside the conversation flow, so opt-in rates are much higher than static popups.
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Yes. When connected to your catalog and order history, the chatbot can recommend complementary items, suggest alternatives for out-of-stock products, and upsell based on cart contents.
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The widget works on every page of your store. You can also customise behavior per page, so the chatbot greets shoppers differently on product pages, checkout, and blog content.
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Very accurate because the chatbot only answers from your own product data and content. Every answer can include source links, and our analytics dashboard flags unresolved questions so you can continuously improve coverage.
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