Changelog

A small improvement to the Auto Updating Sitemap feature that was added a few weeks ago. SiteSpeak will now check for removed pages from your Sitemap and automatically remove those sources from your chatbot to make sure your AI agent is not using stale information to answer your visitor queries. To start using the improved auto updating sitemap feature, go to Training & Content -> Sources and then Add a new source. Select the Sitemap option and make sure to check the Auto-update sitemap sources daily option before adding your sitemap.

Anthropic released the latest version of Claude Sonnet 4.5 yesterday. Today, it's available in SiteSpeakAI for you to use with your customer service chatbots. This model excels in technical and code related responses and is especially good with technical documentation. To get started using Claude Sonnet 4.5 with your SiteSpeakAI chatbot, select your chatbot and go to Configuration -> Settings -> AI Model. Then select the new model from the dropdown.

You can now add a footer message to your chatbot to display a notice or link to your privacy policy that will be visible to all your visitors while they are chatting with your AI agent or chatbot. To set a footer message for your chatbot, go to Configuration -> Appearance and add your message in the Footer Message section. You can use markdown to format your message and add link(s).

Two big updates and a small improvement shipped today! The first is auto-updating sitemaps that allows you to add your website's sitemap.xml as a source, and SiteSpeakAI will automatically check your sitemap for updates daily and then add and train your chatbot on any new pages found. This makes it incredibly easy to have your chatbot stay up to date with any new features and information added to your site and allows your AI chatbot agent to always assist your visitors with the latest information about your products and services.

You can now see all your visitor contact details in your chatbot's Inbox by opening the sidebar. If you're using the upfront lead capture, escalation or Capture Lead actions, all information captured for your visitors will be displayed in the sidebar where you can easily access it.

You can now search conversations in your chatbot's inbox using the newly added search functionality. To get started, go to your chatbot's Inbox and enter your search term in the Search field at the top of the Inbox sidebar. All conversations (Open and Closed) that contain this search term will then be displayed.

Adding and inviting new members to your team in SiteSpeakAI has been possible for a while. The process however, was not perfect and involved having your team members verify their emails and go through the normal onboarding flow before they could switch to your team. This has now been greatly improved. Once you've invited a team member, they will receive a simplified email with only one option Accept Invite.

You can now display images and videos inline in your chatbot's messages to your visitors. This means if the content you used for training contains links to images, videos (including YouTube and Vimeo) your chatbot will now display those inline so your visitors can view the media without having to leave your website or close the chat. To enable this for your chatbot, go to: Configuration -> Settings and make sure the Enable Media In Messages option is turned on.

Another small update today that adds persistence to the chatbot between page loads. This means if your visitors opened the chatbot on one page of your site, and starts browsing your website, the chatbot will remain open for them to continue their conversation with your AI assistant until they close the chatbot window. Want to add a persistent AI assistant to your website? Get started for free at SiteSpeakAI today.

A small update today to add a new "Select" field type for Lead Capture forms. This means you can add a dropdown form element with options for your visitors to choose from to your Lead Capture forms. This includes the up front form as well as any lead capture forms added through actions. To configure your up front lead capture forms, go to Configuration -> Settings -> Leads and enable lead capture.