Changelog

You can now set your chatbot to display images in the responses to your visitors questions.

If the content your chatbot is trained on contains images, you can enable this option and the chatbot will include these images if relevant to the response.

Note: Any sources trained before 4 December 2023 will need to be retrained to include the images. You can do this by going to the Training & Sources option and selecting the sources you would like to retrain

Want to speak to your custom GPT assistant and have it reply back with an audio response? You can not enable text-to-speech (TTS) and speech-to-text (STT) for your custom GPTs, just like you can for your customer support bots. This is available to all plans that have access to create custom GPTs.

You can now connect to the SiteSpeakAI API even faster and using low code through the Pipedream integration. Thanks to the team at Pipedream for building this integration.

Also made some improvements to crawling so adding new sources to train your chatbot is even faster!

Create your own shareable custom GPT with SiteSpeakAI 👉 https://sitespeak.ai/custom-gpt. No ChatGPT Plus subscription required 😜

You can now set your chatbot to not auto scroll to new messages if you like and adjust the display of your smart prompts to scroll horizontally, instead of vertically.

There are also 2 new text-to-speech languages, Italian and French available.

Just in time for Thanksgiving, you can now create your own custom GPT in SiteSpeakAI that you can share with your team or users, or embed on your website.

A custom GPT created with SiteSpeakAI allows you to create a advanced AI assistant without code, that is able to respond to users and help them with tasks. It can even generate files like PDF's to share information with your users or team.

And using the SiteSpeakAI API or Zapier integration, you can easily add your custom GPT to Slack, or any of the other 6000+ Zapier integrations.

Here's a short tutorial on setting up your own custom GPT assistant: https://www.youtube.com/watch?v=CQ0fszpg4uc

Create your own custom GPT with SiteSpeakAI 👉 https://sitespeak.ai

You can now have your chatbot automatically retrain itself on the sources you added. Depending on your subscription plan, you can set the refresh schedule to daily, weekly or monthly. SiteSpeakAI will then crawl the sources and re-train your bot according to the schedule.

This ensures your bot is always up to date with the latest information.

You can now select a male voice for your chatbot if you're using the text-to-speech functionality that lets your chatbot respond in audio to your visitors.

You can now use content from your (or any other) YouTube channel as well as audio files like podcasts to train your chatbot.

Create a virtual assistant that can provide your website visitors with summaries and overviews of your video and audio content.

Train your own custom GPT using your YouTube content 👾 https://sitespeak.ai

Instead of adding a single file at a time to train your chatbot, you can now add multiple files. This includes text, PDFs, and all other supported file types.

Train your own custom GPT on all your files 👉 https://sitespeak.ai

With the latest exciting releases from OpenAI, users of SiteSpeakAI can now choose to use the latest GPT-4 Turbo model (gpt-4-1106-preview).

This is available for all Pro and Business plan users.

Create your custom GPT chatbot for your website that can answer your visitor questions in real time using GPT-4 👉 Create Your Custom GPT

You can now personalize your welcome message using a template tag:

{{ first_name | there }}

The tag consists of 2 parts, a identity property, and a fallback. In this example, if the visitor has not been identified, the fallback "there" will be used.

To identify your visitors, just add the following code snippet to your site once you're visitor has logged in:

(_sitespeak = window._sitespeak || []).push(['onReady', onSiteSpeakReady]);

function onSiteSpeakReady() {
  sitespeak.identify('123456abcdef', {
    'first_name': 'Herman',
    'email': 'herman@sitespeak.ai'
  });
}

This is the first step in some exciting customization options coming soon to SiteSpeakAI to make your chatbots even more personable.

You can now use SiteSpeakAI in Raycast to get answers from your custom trained chatbot 👉 Raycast Extension

You can now enable voice recognition and text-to-speech for your chatbot that you share.

Easily create a shareable AI coach in your pocket that you can send to your clients to interact with. Train it on your knowledge and tone.

Create an AI version of yourself 🦾 https://sitespeak.ai

Launcher icon images now cover the entire launcher button when no text is set. This creates a much nicer button and experience for your visitors.

Create your AI virtual assistant 👉 https://sitespeak.ai

If you're using Wordpress for your website, you can now easily install ChatGPT on your website using the Wordpress plugin: https://wordpress.org/plugins/sitespeakai/.

You can now let your customers and visitors interact with your support chatbot using their voice and get an audio answer back.

To enable, goto to Settings -> Advanced Settings -> Enable Speech Recognition and Settings -> Advanced Settings -> Enable Text to Speech to enable audio playback for all responses from your chatbot.

Youtube video of voice recognition in SiteSpeakAI

One of the most requested features is finally available - Zapier integration. You can now fully automate your customer support workflow using SiteSpeakAI and any of the 6000+ apps available in Zapier. For example, automatic email support (parse email -> chatbot -> send email reply).

I will be creating some template Zaps, but in the meantime, here is the email automation Zap:

Automate your customer support 👉 https://sitespeak.ai

You can now install your chatbot in your Slack workspace. This lets your entire team chat to your bot in an environment they already know. Great for bots trained on internal documentation like HR policies.

Get started at https://sitespeak.ai

You can now use the Notion integration to train your chatbot with your Notion pages. To add Notion pages to your chatbot, go to Sources -> Add Sources -> Apps -> Connect Notion.

Create your own custom trained ChatGPT chatbot 👉 https://sitespeak.ai

Some more improvements to the inbox today. Replying as a human when your visitors needs assistance now works seamlessly together with your chatbot's responses.

Provide live chat support to your visitors when needed, and let your bot handle the rest 🤖

Two new features to finish of the week:

Support for multiple welcome messages - You can now have your chatbot start a new conversation with multiple messages by separating your welcome messages with new lines. Great for legal disclaimers. Available today on all plans.

Using information from ChatGPT as a fallback - In the event that your bot can not find information to answer your visitors question from the sources it's been trained with, you can now set ChatGPT as a backup. This means your bot can use all the information available to ChatGPT-3.5 Turbo to it's advantage (currently up to September 2021). Available from today for business plan users.

Automate your customer support with SiteSpeakAI today 👉 https://sitespeak.ai

The Inbox has been completely revamped to make it easier to keep track of new conversations and those that still need to be dealt with. When a user escalates a question or requests support from a human agent, you'll recieve an email notification.

Automate your customer support with AI 👉 https://sitespeak.ai

Last week I introduced the ability to chat to your backend API. Today I'm taking this one massive step further. I've completely rewritten the API support functionality to allow you to add any OpenAPI as a plugin to your bot and unlock new features. You can also add a database plugin that lets your chatbot retrieve information from your database to answer your visitors questions. Think order status etc.

You can also add multiple plugins to add complex functionality. For example, as a travel website, add a weather plugin and hotel booking API that lets your chatbot help plan your visitors next holiday right up to making the booking for them 🤯

Some other improvements:

✅ Support for SPA site crawling

✅ Add multiple source links at the same time

You can now set an API as a source for your chatbot to interact with. Customer order information? No problem. Latest weather and news, of course. Recommend a trending movie? Yip. Current events in your town, easy.

If it has an API, SiteSpeakAI can ingest the data to deliver it to your visitors in a conversation.

Need some inspiration? https://sitespeak.ai/use-cases-and-examples

• Improved support for training your virtual assistant with a PDF.
• Added support for CSV's, text files, Powerpoint and Word docs - Intercom, Notion and * Google Docs coming very soon 👀
• New & improved design and UX for chat widget

Custom train ChatGPT with your support docs, knowledge base or other business data 👉 https://sitespeak.ai

Add text to the launcher button for your chatbot. Makes it much clearer exactly what it does 😎

Added the ability to share your chatbot.

An easy and effective way to share your business or product information with customers or leads in a conversational way.

1. Train your chatbot on your help center docs
2. Add your chatbot sharing link to your help center
3. Your visitors can now speak to your help docs, and get the information they need.

Here is an example of a shared chatbot trained on SiteSpeakAI docs: https://share.sitespeak.ai/sitespeak-ai

Custom train and share your own chatbot 👉 https://sitespeak.ai

A couple of small updates to https://sitespeak.ai today:

• Customize your chatbot icons
• Set your custom domain name (Business plans)
• Improvements to escalating to a human
• Sitemap support training your ChatGPT chatbot
• Spreadsheet support coming soon...

Customize your ChatGPT powered chatbot 👉 https://sitespeak.ai

ChatGPT is 🤩, but sometimes your visitors still need that human touch. You can now enable escalations on your chatbots to let your visitors leave their email so you can reach out. Naturally, in chat. No silly forms 😜

Get your custom trained ChatGPT chatbot for your business or website 👉 https://sitespeak.ai.

You can now set custom goals for your chatbot. Align your chatbots goals with your business goals.

Demo page added to show how SiteSpeakAI works and how you can train your own ChatGPT powered chatbot 👉 https://sitespeak.ai/see-how-it-works

Let your visitors chat with your PDF's 🔥 - you can now use PDF's as a source to train your AI chatbots and answer your visitor questions.

Start chatting to your PDF's 👉 https://sitespeak.ai

Set Smart Prompts to show after your chatbot has responded. Great for follow ups or directing your visitors to contact you for more help.

Add smart prompts to your AI chatbot 👉 https://sitespeak.ai

You can now fine-tune your ChatGPT chatbot to more accurately answer your visitor questions.

To add an Echo, click the "Fine-tune with Echo" button on a conversation in your inbox, and update the suggested answer. Your chatbot will be retrained to use the suggested answer for any question that closely matches the fine-tuned question 👍

Fine-tune your virtual assistant 👉 https://sitespeak.ai