Grok 4 now available on all paid plans
You can now use the latest model from xAI, Grok 4, in your customer support agent. To enable this new model for your chatbot, go to Settings -> AI Model and choose the new xai/grok-4-latest option from the menu.
Already using Grok 4 for your customer support agent? We'd love to hear your experience.
From the blog
Handling Unresolved Support Tickets: Escalating To Human Agents
As amazing and helpful as your ChatGPT powered custom chatbot might be, sometimes your customers or visitors still need a human touch. That's where escalating to human support comes in.
Herman Schutte
Founder
Automate your customer support and marketing with Zapier and SiteSpeakAI
With the power of Zapier's 6000+ available apps and integrations, you can now connect your chatbot to your favorite tools and completely automate every aspect of your customer support and brand marketing.
Herman Schutte
Founder