But the reality is Drift is expensive and unaffordable for most businesses looking for a simple and automated customer support solution. SiteSpeakAI is a simpler, more affordable, no-code solution that lets you replace your current live chat with an AI powered solution in only a few minutes.
Chat with your API or Database
Drift (as far as we know) does not allow you to integrate your live chat with your own API or database. With SiteSpeakAI your virtual assistant can connect to your own backend API (or any other OpenAPI) to provide relevant and up-to-date information to your visitors. Or let your chatbot connect to your database to retrieve a customers order information and check on their shipping status. The posibilities are endless!
Convert leads into customers
SiteSpeakAI offers a powerful inbox and escalation feature that lets your visitors leave their contact details for a human agent to contact them in case your chatbot is not able to provide the answer they are looking for. Never miss an opportunity to convert!
Train your chatbot on all your content
Use data from your website, knowledge base, support docs, text files, PDF's and CSV's to train your chatbot. Your visitors will always be able to get the right answer to their question in realtime, 24/7.