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Frequently Asked Questions

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What is SiteSpeakAI?
SiteSpeakAI is a tool that allows you to create a smart AI chatbot for your website. It is a no-code tool that allows you to create a chatbot without any coding knowledge trained on your website content.
How does SiteSpeakAI work?
SiteSpeakAI crawls your website for source links and content. It then uses this information to train a chatbot that can answer questions about your website. You can also use Sitemaps, PDF's and spreadsheets to train your chatbot.
What sources can I use to train my chatbot?
You can use your website content, sitemaps, knowledge base, support docs, PDF's and spreadsheets to train your chatbot. You can also use any OpenAPI or even a database as a source for your chatbot. We also have built in plugins that add support for up to date weather and more.
How do I add SiteSpeakAI to my website?
After creating your chatbot, you will be given a single line code snippet that you can add to your website. This will add the chatbot to your website.
How do I customize my chatbot?
You can customize your chatbot by changing the colors, fonts, and other settings in the chatbot builder.
Can I fine-tune my chatbot responses?
Yes, you can add a question and a suggested answer to improve the accuracy of the chatbot. You can also fine-tune your chatbot responses by configuring advanced settings like history, temperature, and top-k.
Can I add my own responses?
Yes, you can add a default response that will be used if the chatbot cannot answer a question. You can also, use Smart Prompts to guide your visitors to the right question and answer. You can also use Smart Prompts to open links to content or send emails.
How can I see questions that my visitors ask?
You can see questions that your visitors ask by going to the Inbox for your chatbot. We store both the questions and answers that your visitors ask.
How can I see how many visitors are using my chatbot?
You can see how many visitors are using your chatbot by going to the Dashboard page.
Can I share my chatbot with others?
Yes, you can share your chatbot with others by using the chatbot share link. This is great for quickly sharing a knowledge base with others.
Does SiteSpeakAI support multiple languages?
SiteSpeakAI supports multiple languages including Japanese and Spanish. You can train your chatbot in any language that GPT-3 supports. You can also set a default language for your chatbot so that it always responds in the correct language.
Does SiteSpeakAI limit the number of questions a visitor can ask?
No, SiteSpeakAI does not limit the number of questions a visitor can ask. We do rate limit questions to 5 questions per minute.
How long does it take to train a chatbot?
It takes about 5 minutes to train a chatbot. However, it can take up to 30 minutes to train a chatbot if your website is large.
Can the chatbot consume or ingest an API?
Yes, you your chatbot can be set to use an API as a source for data. The chatbot will be able to query the API and retrieve up to date information to answer the visitors question. For example, a news service API could be used to answer questions about the latest news.
Can my visitors escalate a question to a human?
Yes, you can enable escalate to human in the chatbot builder. This will allow your visitors to leave their email address and question. You will then be able to respond to the question by email. This is also great for lead generation.
Can I customize the launcher icon?
Yes, you can customize the launcher icon by uploading your own icon. This is available on all plans
Can I set a custom domain for my chatbot?
Yes, you can set a custom domain for your chatbot. This is available on the Business plan.
I still have questions, how can I contact you?
You can contact us by sending an email to We try to respond to all emails within 24 hours.

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