Can I live chat with my visitors?
Yes, you can live chat with your visitors by going to the Inbox for your chatbot. From there you can respond to questions that your visitors ask in real-time.
From the blog
Fine-tuning your custom ChatGPT chatbot
Finetuning your custom chatbot is a crucial step in ensuring that it can answer your visitors questions correctly and with the best possible information.
Herman Schutte
Founder
Handling Unresolved Support Tickets: Escalating To Human Agents
As amazing and helpful as your ChatGPT powered custom chatbot might be, sometimes your customers or visitors still need a human touch. That's where escalating to human support comes in.
Herman Schutte
Founder