Can I live chat with my visitors?
Yes, you can live chat with your visitors by going to the Inbox for your chatbot. From there you can respond to questions that your visitors ask in real-time.
From the blog

Fine-tuning your custom ChatGPT chatbot
Finetuning your custom chatbot is a crucial step in ensuring that it can answer your visitors questions correctly and with the best possible information.

Herman Schutte
Founder

How to Train ChatGPT With Your Own Website Data
Training ChatGPT with your own data can provide the model with a better understanding of your unique context, allowing for more accurate and relevant responses.

Herman Schutte
Founder