Can I add my own responses?
Yes, you can add a default response that will be used if the chatbot cannot answer a question. You can also use Smart Prompts / Suggested Messages to guide your visitors to the right question and answer. You can also use Smart Prompts / Suggested Messages to open links to content or send emails.
From the blog
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Learn how to expose your website's content to AI agents with a Model Context Protocol (MCP) endpoint, and why every site owner should.
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