Can I add my own responses?
Yes, you can add a default response that will be used if the chatbot cannot answer a question. You can also use Smart Prompts / Suggested Messages to guide your visitors to the right question and answer. You can also use Smart Prompts / Suggested Messages to open links to content or send emails.
From the blog

Custom model training and fine-tuning for GPT-3.5 Turbo
Today OpenAI announced that businesses and developers can now fine-tune GPT-3.5 Turbo using their own data. Find out how you can create a custom tuned model trained on your own data.

Herman Schutte
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IT Help Desk Automation with SiteSpeakAI
In a world that’s constantly evolving, having a robust IT help desk is no longer a choice but a necessity for businesses. But, how can you ensure that your help desk is able to respond to queries swiftly and accurately? The answer lies in automation, and one tool that is making waves in this domain is SiteSpeakAI.

Herman Schutte
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