Can I add my own responses?
Yes, you can add a default response that will be used if the chatbot cannot answer a question. You can also use Smart Prompts / Suggested Messages to guide your visitors to the right question and answer. You can also use Smart Prompts / Suggested Messages to open links to content or send emails.
From the blog
How to Train ChatGPT With Your Own Website Data
Training ChatGPT with your own data can provide the model with a better understanding of your unique context, allowing for more accurate and relevant responses.
Herman Schutte
Founder
Automate your customer support and marketing with Zapier and SiteSpeakAI
With the power of Zapier's 6000+ available apps and integrations, you can now connect your chatbot to your favorite tools and completely automate every aspect of your customer support and brand marketing.
Herman Schutte
Founder