Can my visitors escalate a question to a human?
Yes, you can enable escalate to human in the chatbot builder. This will allow your visitors to leave their email address and question. You will then be able to respond to the question by email. This is also great for lead generation.
From the blog

How AI Chatbots Can Save You 100s Of Hours In Customer Support
Dive into the transformative power of AI chatbots in customer support. Learn how businesses can save significant time and enhance customer satisfaction, with a look at tools like SiteSpeakAI.

Herman Schutte
Founder

AI Chatbots for SaaS: Scaling Support Without Hiring
Struggling to scale your SaaS company due to a lack of customer support? See how AI Chatbots for SaaS companies can help significantly.

Herman Schutte
Founder