Can my visitors escalate a question to a human?
Yes, you can enable escalate to human in the chatbot builder. This will allow your visitors to leave their email address and question. You will then be able to respond to the question by email. This is also great for lead generation.
From the blog
ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.
Herman Schutte
Founder
Enhancing ChatGPT with Plugins: A Comprehensive Guide to Power and Functionality
Explore the world of chatgpt plugins and how they empower chatbots with features like browsing, content creation, and more. Learn how SiteSpeakAI supports plugins to make its chatbots some of the most powerful available.
Herman Schutte
Founder