Can my visitors escalate a question to a human?
Yes, you can enable escalate to human in the chatbot builder. This will allow your visitors to leave their email address and question. You will then be able to respond to the question by email. This is also great for lead generation.
From the blog
How to Train ChatGPT With Your Own Website Data
Training ChatGPT with your own data can provide the model with a better understanding of your unique context, allowing for more accurate and relevant responses.
Herman Schutte
Founder
Automate your customer support and marketing with Zapier and SiteSpeakAI
With the power of Zapier's 6000+ available apps and integrations, you can now connect your chatbot to your favorite tools and completely automate every aspect of your customer support and brand marketing.
Herman Schutte
Founder