Can I customize the launcher icon?
Yes, you can customize the launcher icon by uploading your own icon in the chatbot builder. This is available on all plans.
From the blog

Fine-tuning your custom ChatGPT chatbot
Finetuning your custom chatbot is a crucial step in ensuring that it can answer your visitors questions correctly and with the best possible information.

Herman Schutte
Founder

ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.

Herman Schutte
Founder