Can I customize the launcher icon?
Yes, you can customize the launcher icon by uploading your own icon in the chatbot builder. This is available on all plans.
From the blog

How to Get Your Small Business Ready for AI
You keep hearing about Artificial Intelligence (AI) and wonder what it’s got to do with your business. The buzz is strong and it definitely sounds exciting, but is this big, must-go party exclusively for multibillion-dollar companies, or can small businesses get an invite, too?

Ane Guzman
Contributor

Fine-tuning your custom ChatGPT chatbot
Finetuning your custom chatbot is a crucial step in ensuring that it can answer your visitors questions correctly and with the best possible information.

Herman Schutte
Founder