Can the chatbot consume or ingest an API?
Yes, you your chatbot can be set to use an API as a source for data. The chatbot will be able to query the API and retrieve up to date information to answer the visitors question. For example, a news service API could be used to answer questions about the latest news.
From the blog
![](https://cdn.sitespeak.ai/uploads/blog/nFBU2klzu6ts4rOS2RWrOSfi7PsKDCYbODZgizCM.png)
How AI Chatbots Can Save You 100s Of Hours In Customer Support
Dive into the transformative power of AI chatbots in customer support. Learn how businesses can save significant time and enhance customer satisfaction, with a look at tools like SiteSpeakAI.
![](https://cdn.sitespeak.ai/uploads/blog/profile-pics/1jYwWIPtTEq4neY3E8QQ8KJGq8ObDJWRH97p8E9o.png)
Herman Schutte
Founder
![](https://cdn.sitespeak.ai/uploads/blog/2b43xiAXr5Cg5nHWPlJWcmqaNR6OPkEBfuJFAZQQ.png)
ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.
![](https://cdn.sitespeak.ai/uploads/blog/profile-pics/JWASAekchhqOufvcFAyUGbW7LzrzrBicIXOZt2xn.png)
Herman Schutte
Founder