Can the chatbot consume or ingest an API?
Yes, you your chatbot can be set to use an API as a source for data. The chatbot will be able to query the API and retrieve up to date information to answer the visitors question. For example, a news service API could be used to answer questions about the latest news.
From the blog
Why OpenClaw Is Not a Customer Support Chatbot (And What to Use Instead)
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Fine-tuning your custom ChatGPT chatbot
Finetuning your custom chatbot is a crucial step in ensuring that it can answer your visitors questions correctly and with the best possible information.
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