Changelog

You can now try 4 new models for your customer support chatbots.

We've added support for Meta Llama 3.1 405B, 3.1 8B and 3.3 70B as well as Cohere Command R.

To try any of these models, go to Settings -> Basic Settings and scroll down to the AI Model option.

Already using one of these new models? Let us know 👉 https://sitespeak.ai

SiteSpeakAI chatbots use Cohere's Rerank by default to provide a powerful semantic boost to the search quality of any query your visitors may ask of your chatbot. We now also support the latest version of Rerank, version 3.5 that delivers improved reasoning and multilingual capabilities to search complex enterprise data with greater accuracy.

This upgrade has been enabled for all chatbots so no need to change anything on your side to experience an increase in your chatbots accuracy.

You can now easily generate a free llms.txt for your website to provide information to help LLMs use your website at inference time.

Read more about the proposal for a llms.txt standard here.

To get started, head over to our new free tool and enter your site URL.

After your site crawled, and the pages analyzed and summarized, you'll get the content in the correct format that you can copy and paste into a llms.txt file in your website's root.

Get started here 👉 https://sitespeak.ai/tools/llms-txt-generator

You can now enable a checkbox field on your lead capture form before your visitor starts chatting to your chatbot. This is great for ensuring visitors agree to your terms and conditions before starting their conversation.

This new field can be added under Advanced -> Settings -> Leads

Create your own free chatbot here 👉 https://sitespeak.ai/register

The newly launched (last 24 hours) Grok Beta model from xAI is now available to use in SiteSpeakAI.

To enable, go to Advanced -> Settings -> AI Model and select the new grok-beta option.

Ready to use Grok for your business? Create your own customer support chatbot today!

You can now update the default message shown when you enable escalations for your chatbot or when you've added the "Escalate to Human" smart prompt for your chatbot.

To set your custom message, go to Advanced -> Settings -> Localization and update the message under the Escalations section.

And to set a "Escalate to Human" follow up prompt for your visitors to request to speak to a human. Go to "Smart Prompts" and then add a new follow up prompt.

That's it. Your visitors will now be able to leave their email addresses for you to contact them. They will also show up under the Leads section where you can export your leads.

Join our official Customer Support Telegram group to get all your questions about SiteSpeakAI and creating and installing your own custom GPT chatbot or assistant answered.

Join here: Telegram Link

Want your own Telegram bot for your business or website that can assist your customers in real time? Create your free account then check out our step-by-step to create your Telegram bot here: https://sitespeak.ai/help-center/installing-your-chatbot/how-to-add-chatgpt-to-telegram

You can now select a date range to see stats and analytics for your chatbots. This includes conversations, links clicked in messages and responses from your chatbots, feedback and conversations per day.

There's a new Editor role available that can be assigned to members of your team to allow them to update and correct answers from your chatbot.

To assign this role to a team member, go to Profile -> Team and select the team member you would like to edit. Then change their role to Editor.

They will now see the Echos option in the sidebar and they will be able to update chatbot responses from the inbox.

You can now include your visitor information in the context used by your chatbot to respond to their queries. This makes it easy to provide up to date information related to order status and more.

To get started, check out our help article here: https://sitespeak.ai/help-center/advanced/identifying-your-users-and-customizing-responses