Changelog

A new action has been added today that lets you configure Brave Web Search for your AI support agent or chatbot. This means your agent can now use web search as a fallback when it can't find information to answer a users query in it's knowledgebase. It also ensures that your agent can retrieve up-to-date information when needed. To enable the new Brave Web Search action for your chatbot, go to Tools & Actions -> Add Action and select the new Brave: Web Search action.

Turn your AI agent into a sales bot with the new Polar checkout links and subscription actions. Add the new Polar: Get Checkout Link and Polar: Get Customer Subscription actions to your AI support agent to allow your chatbot to sell your products, and provide your existing customers with support and information about their upcoming payments and links to their invoices (even generating invoices if needed).

Use documents and files stored on your Google Drive account to train your AI agent and respond to your customers. You can now link your Google Drive account to use documents and other files stored in your account as training sources for your agent.

You can now add sources from your site to your AI agent even if your site is behind basic auth and / or private at the moment. To add sources from your basic auth protected website to your agent for training, go to Training & Sources and then select Website or Links as the source option. The click on the Advanced Options to set the Auth Type to Basic (the default) and then enter your basic auth Username and Password.

You can now enable the Capture Leads action for your AI support agent to capture leads and other contact information at the exact right time. Use this to prompt your visitor for contact information when they want to explore enterprise pricing, or experiencing an issue with their account and need futher assistance. You can also add multiple lead capture form actions to your agent for different scenarios and collect different information. To add a Capture Leads action to your agent, select the action from the Tools & Actions section of your agent and configure the Name, Description and Form Fields that you'd like to capture. You can also choose to get a notification in your email every time a visitor submits a form and a lead is captured.

BookStack has been one of our most used integrations and adding it as source enables your agent to be trained on content from your BookStack wiki and then use that information to respond to visitor queries. We've now added a BookStack action which allows your agent to query your wiki in real-time and retrieve information that can be used to respond to visitor questions.

Big update to SiteSpeak AI support agents! The chatbot component and website has received some big improvements and lots of new features are now available to make your AI support agents even more powerful:

Get access to the latest GPT models from OpenAI with SiteSpeakAI's AI Agents. You can now update your AI Agents to use GPT-4.1 (or GPT-4.1 mini and GPT-4.1 nano) to improve their knowledge and capabilities even more. Read more about the latest OpenAI models here.

Anthropic released the latest and most intelligent version of their Claude model yesterday (24 February 2025). The new model, Claude 3.7 Sonnet, can produce near-instant responses which means faster replies to your users questions and queries. To get started using the latest Anthropic model, go to Settings -> Basic for your chatbot, and choose the anthropic/claude-3-7-sonnet model from the dropdown.

You can now add your custom AI agent to your Discord server 🎉. You can also add channels from your Discord server as training sources to your chatbot to enhance it's knowledge and allow it to respond to member queries using previously answered questions from your Discord server. This means you can have a single AI agent operate as a customer support chatbot on your website, Telegram, Slack and Discord, using knowledge from all your sources to respond to queries.