Changelog

You can now use the most recent Google Gemini 2.0 Flash model in your customer support chatbots. To try Gemini 2.0 Flash today in your chatbot, go to Advanced -> Settings -> AI Model and select "google/gemini-2.0-flash" from the dropdown menu. Click "Update" and your chatbot will now be using this new model for all queries.

You can now use the most recent OpenAI reasoning model in your customer support chatbots. o3-mini can outperform o1 in reasoning tasks, and has lower latency. This means better and faster responses to your user queries. To try o3-mini today in your chatbot, go to Advanced -> Settings -> AI Model and select "openai/o3-mini" from the dropdown menu. Click "Update" and your chatbot will now be using this new model for all queries.

You can now try 4 new models for your customer support chatbots. We've added support for Meta Llama 3.1 405B, 3.1 8B and 3.3 70B as well as Cohere Command R.

SiteSpeakAI chatbots use Cohere's Rerank by default to provide a powerful semantic boost to the search quality of any query your visitors may ask of your chatbot. We now also support the latest version of Rerank, version 3.5 that delivers improved reasoning and multilingual capabilities to search complex enterprise data with greater accuracy. This upgrade has been enabled for all chatbots so no need to change anything on your side to experience an increase in your chatbots accuracy.

You can now easily generate a free llms.txt for your website to provide information to help LLMs use your website at inference time. Read more about the proposal for a llms.txt standard here.

You can now enable a checkbox field on your lead capture form before your visitor starts chatting to your chatbot. This is great for ensuring visitors agree to your terms and conditions before starting their conversation. This new field can be added under Advanced -> Settings -> Leads

The newly launched (last 24 hours) Grok Beta model from xAI is now available to use in SiteSpeakAI. To enable, go to Advanced -> Settings -> AI Model and select the new grok-beta option.

You can now update the default message shown when you enable escalations for your chatbot or when you've added the "Escalate to Human" smart prompt for your chatbot. To set your custom message, go to Advanced -> Settings -> Localization and update the message under the Escalations section.

Join our official Customer Support Telegram group to get all your questions about SiteSpeakAI and creating and installing your own custom GPT chatbot or assistant answered. Join here: Telegram Link

You can now select a date range to see stats and analytics for your chatbots. This includes conversations, links clicked in messages and responses from your chatbots, feedback and conversations per day.