BookStack action, sources in messages and tooltips localization

BookStack has been one of our most used integrations and adding it as source enables your agent to be trained on content from your BookStack wiki and then use that information to respond to visitor queries.

We've now added a BookStack action which allows your agent to query your wiki in real-time and retrieve information that can be used to respond to visitor questions.

To learn more about configuring the BookStack action, check out our tutorial.

As part of this update you can now also enable your agent to display the sources used to answer the visitors question (Appearance -> Display Sources In Messages) and update the localization of the tooltips used in your chat messages (Settings -> Localization -> Tooltips).