Display images and videos inline in your chatbot
You can now display images and videos inline in your chatbot's messages to your visitors. This means if the content you used for training contains links to images, videos (including YouTube and Vimeo) your chatbot will now display those inline so your visitors can view the media without having to leave your website or close the chat.
To enable this for your chatbot, go to: Configuration -> Settings and make sure the Enable Media In Messages option is turned on.
Your chatbot will now begin displaying media inline instead of links to your media content.
Part of this update also includes a fix for TTS (Text to speech) functionality to not read the Markdown formatting when playing back formatted content
From the blog

How to Get Your Small Business Ready for AI
You keep hearing about Artificial Intelligence (AI) and wonder what it’s got to do with your business. The buzz is strong and it definitely sounds exciting, but is this big, must-go party exclusively for multibillion-dollar companies, or can small businesses get an invite, too?

Ane Guzman
Contributor

Automate your customer support and marketing with Zapier and SiteSpeakAI
With the power of Zapier's 6000+ available apps and integrations, you can now connect your chatbot to your favorite tools and completely automate every aspect of your customer support and brand marketing.

Herman Schutte
Founder