Display images and videos inline in your chatbot

You can now display images and videos inline in your chatbot's messages to your visitors. This means if the content you used for training contains links to images, videos (including YouTube and Vimeo) your chatbot will now display those inline so your visitors can view the media without having to leave your website or close the chat.

To enable this for your chatbot, go to: Configuration -> Settings and make sure the Enable Media In Messages option is turned on.

Your chatbot will now begin displaying media inline instead of links to your media content.

Part of this update also includes a fix for TTS (Text to speech) functionality to not read the Markdown formatting when playing back formatted content