You can now search conversations in your chatbot's inbox using the newly added search functionality.
To get started, go to your chatbot's Inbox and enter your search term in the Search field at the top of the Inbox sidebar. All conversations (Open and Closed) that contain this search term will then be displayed.
You can now use your own OpenAI or Anthropic API keys with SiteSpeakAI. When your own keys are active, messages don't count against your monthly credit allowance, giving you effectively unlimited messages. How it works
You can now send escalation data to any URL via webhook when a visitor requests human support. This makes it easy to connect escalations to tools like Zapier, Make, or your own CRM - without relying on email or Slack alone. How it works
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