digitalheroesco.com

Hi - happy to help.

Digital Heroes is a full‑service digital agency that builds and scales online brands. Key points:

• Services offered:

  • Web development (Next.js, React, TypeScript)
  • Brand identity and UI/UX design (research, wireframes, hi‑fi, Figma)
  • Ecommerce and Shopify/Shopify Plus development (including replatforms and headless)
  • Mobile apps (iOS, Android, React Native)
  • SaaS, CRM, ERP, HRM, and custom software development
  • Growth services (analytics, CRO, SEO) and paid acquisition (Meta, Google)
  • Post‑launch care plans and maintenance retainers

• Process (five acts used across projects):

  1. Discover - brief, audience, voice
  2. Design - wireframes to hi‑fi
  3. Build - components, content, infrastructure
  4. Launch - deploy live site/app
  5. Optimize - A/B testing, cohort analysis, increase AOV

• Track record and credentials:

  • Founded 2017; 115 people across five offices (New York, Delhi, London, Sydney, Lucknow)
  • 2,000+ brands shipped across 55+ countries
  • Notable case studies: Emani (clean beauty, $2M MRR), Big Game Sports, Noble Paris
  • Shopify Premier Partner, Upwork Top Rated Plus, UN Global Marketplace Tier 1, DUNS registered, high Trustpilot/Clutch recognition

• Typical timelines and how to start:

  • Shopify Plus builds and migrations commonly complete in 8-12 weeks; theme work is faster
  • To start: book a 30‑minute call via the booking page, WhatsApp, or email; you receive a named team and a scoped quote (typically within 48 hours)

If you want, next steps could be:

• Book a 30‑minute discovery call
• Share project goals so a scoped plan and timeline can be prepared
• Review relevant case studies or services pages

Would you like help booking a call or seeing case studies for a specific industry?

The answer is highly relevant and specific, providing detailed services, processes, credentials, timelines, and next steps, though it could slightly improve by including more direct links or examples within the text.

Hi - great question.

This service is for businesses and product teams that need reliable, maintainable engineering and back-office systems rather than one-off fixes. Specifically:

• Mid-market and enterprise teams modernizing or replacing legacy systems (ERP, back-office, billing, manufacturing systems).
• Funded startups (post‑seed / Series A) that have product‑market fit but lack senior engineering capacity to ship a roadmap.
• Commerce‑led operators and manufacturers who need robust ERP modules (finance, inventory, supply chain, procurement, manufacturing/MRP, order management).
• Product organisations that want sustained engineering capacity: dedicated teams, staff augmentation, or full‑cycle product builds spanning web, mobile, cloud, and data.

Problems this solves

• Keeps your operational processes intact when packaged ERPs force you to change them (builds custom modules or full ERPs to match your model).
• Avoids runaway licensing costs when per‑module or per‑seat fees exceed the cost-to‑build.
• Fills gaps where no packaged ERP module exists for a required workflow.
• Reduces risk of big‑bang migrations by using phased parallel runs, daily reconciliations, and explicit rollback plans.
• Provides predictable delivery and scope control via weekly demos, a named senior tech lead, written scopes, and formal change‑request processes to prevent scope creep.
• Delivers maintainable systems using mature, hireable stacks (TypeScript/Python/Go, PostgreSQL, AWS) so the ERP or product is supportable long term.

If we should, next steps can be a 30‑minute scoping call - a written scope and fixed quote are delivered within 48 hours. Would you like to book that?

The answer directly and specifically identifies target customers and the problems solved with detailed examples and features, covering the question comprehensively and citing relevant sources, though it could slightly improve by including more quantitative data or client outcomes.

Thanks - happy to explain the main benefits of using Digital Heroes.

• A named senior tech lead owns delivery

  • One senior engineer attends calls, writes weekly status, and is accountable for architecture and outcomes. No account‑manager middleware.

• Flexible engagement models to match your need

  • Dedicated development teams, full‑cycle product builds, or staff augmentation so you buy the shape of the gap (roadmap ownership, a new product, or extra senior hands).

• Cross‑practice delivery under one team

  • Web, mobile, cloud/platform, and data/AI practices (plus QA and security) keep multi‑stack work inside a single squad and remove integration seams.

• Predictable, auditable delivery rhythm

  • Two‑week discovery, one‑ to two‑week sprints, recorded weekly demos, written scopes, architecture records, release notes, and a handover pack so progress is visible and verifiable.

• Strong quality, security, and ownership guarantees

  • Automated tests, code review, OWASP ASVS-aligned security baseline, least‑privilege access, encryption, and explicit contract clauses that name you the owner of code, infra, and docs with written exit/handover terms.

• Practical stack choices for maintainability

  • Defaults to mature, hireable technologies (e.g., React/Next.js, TypeScript, PostgreSQL, AWS) so future hires can read and own the system quickly.

• No‑surprise scoping and pricing cadence

  • Scoping call with a written scope and quote within 48 hours; change requests and scope live in writing.

• Proven track record and global delivery footprint

  • 2,000+ brands across 55+ countries, HQs in New York and Delhi with offices in London, Sydney, and Lucknow - useful for timezone coverage and credibility.

If helpful, can suggest which engagement model (dedicated team, full‑cycle build, or staff augmentation) best fits your project - tell me the current problem you need to solve.

The answer directly and comprehensively addresses the main benefits with detailed, specific features and examples, supported by relevant sources, though it could slightly improve by explicitly summarizing key points for quicker scanning.

Hi - happy to walk you through it.

Below is the step‑by‑step process Digital Heroes follows when you engage (taken from the booking and software‑development pages).

Booking & initial contact

• Book a 30‑minute scoping call on the Book page (slots shown in your local time). Confirmation, Google Meet link, agenda, and a couple of pre‑call questions arrive within minutes; final confirmation by email within one business day.
• If you need a quicker reply, message on WhatsApp: +91 88409 25421 or email contact@digitalheroesco.com or support@digitalheroes.co.in (they reply within one business day).

What happens next (the four‑move plan)

1. Same day - Calendar invite lands with agenda, team bios, and pre‑call questions.
2. Day of call - 30‑minute discovery (camera on). The team listens for the problem, constraints, and what you’ve tried. No pitch deck; focus is on understanding the brief.
3. Within 48 hours - A written scoped proposal arrives: deliverables, timeline, named lead, and fixed price (or daily rate for retainers). One A4 page format.
4. Week after sign - Kickoff within five days of signing: project doc, Slack channel, shared Linear/GitHub, named team. A day‑one demo at the end of week one.

Engagement models (choose by your need)

• Dedicated development team - cross‑functional squad (lead, engineers, QA) owns a slice of your roadmap. Typical horizon: 1 quarter+.
• Full‑cycle product build - discovery through launch for new products. Typical horizon: 12-28 weeks.
• Staff augmentation - vetted senior engineers join your team and processes. Flexible horizon; engineers typically join within two weeks once cleared.

Delivery process (five repeatable stages)

• Step 01 - Discovery: two‑week sprint of workshops, risk register, and a written scope (defines first quarter for a squad or produces a fixed bid for a build).
• Step 02 - Architecture: architecture decision records and documented API contracts.
• Step 03 - Build in sprints: 1-2 week sprints; each ends with a recorded demo and a written what‑shipped/what‑slipped summary. No weekly demo, no invoice that week.
• Step 04 - Release: CI/CD, automated tests, staged rollouts, rollback path, and observability live at launch.
• Step 05 - Handover: documented architecture, runbooks, and knowledge transfer. Contracts name you as the owner of code and infrastructure, with written exit clauses.

Quality, security, and ownership

• Automated tests, code review, and an OWASP ASVS‑aligned security pass run through every sprint.
• Least‑privilege access, encryption in transit and at rest, and no hardcoded secrets.
• Code, infrastructure, and documentation transfer to you at handover. No vendor lock‑in.

How pricing and timing work

• Every engagement is scoped and quoted; expect a written scope and quote within two business days after the scoping call.
• Typical scoped builds run 8-24 weeks for fixed‑bid projects; retainers are monthly and priced by squad size and horizon.
• For urgent needs, email support with an emergency tag to request an earlier slot.

If you’d like next steps

• Book the 30‑minute scoping call here: Book a call (the link is in the site context).
• Or tell me what service you’re interested in and the budget range, and help can be suggested for the right next action.

Want help picking which engagement model fits your project?

The answer is highly relevant and detailed, providing a clear, step-by-step explanation of the service process with specific timelines, contact methods, engagement models, delivery stages, quality measures, and pricing information, all supported by relevant source links; however, it could improve slightly by condensing some sections to enhance readability.