Human Resources (HR) Chatbot
Your HR team spends hours each week on the same policy and benefits questions. Train an AI on your employee handbook and internal docs so employees get instant answers.
Turn Your Docs Into 24/7 Customer Support
Your help center already has the answers. Train an AI agent on your documentation and let it handle onboarding questions, troubleshooting, and feature walkthroughs around the clock.
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Benefits
What you get
Instant Ticket Resolution
Resolve common support tickets in seconds instead of hours. Your AI knows your product as well as your best support rep.
Trained on Your Docs
Connects to your help center, API docs, and knowledge base. Answers stay accurate because the AI learns directly from your content.
Self-Serve Onboarding
New users get step-by-step guidance through setup, integrations, and first-time configuration without waiting for a human.
Scale Without Hiring
Handle 10x more support conversations without adding headcount. Your AI works nights, weekends, and holidays.
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Key features for this use case
AI Training
Train your chatbot on help docs, API references, and knowledge base articles in minutes.
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Inbox & Live Chat
Monitor AI conversations and step in for complex issues that need a human touch.
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Analytics Dashboard
Track which questions your AI handles well and where it needs more training data.
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FAQ
Frequently asked questions
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Yes. When trained on your technical documentation, API references, and troubleshooting guides, the AI can walk users through complex technical issues step by step.
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You can set up automatic retraining on a daily, weekly, or monthly schedule. The AI re-crawls your documentation and learns any changes automatically.
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You can configure escalation rules to hand off to a human agent via live chat, create a support ticket, or collect the customer's email for follow-up.
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Yes. The AI can respond in 95+ languages. It detects the visitor's language automatically and responds in kind, even if your docs are only in English.
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Most SaaS companies have their chatbot live in under 10 minutes. Point it at your help center URL, wait for training to complete, and embed the widget on your site.
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Related examples
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Students learn at different speeds and have questions at all hours. Train an AI on your course materials and give every student a personal tutor that never runs out of patience.
AI Healthcare Chatbot
Patients call with the same questions about insurance, appointments, and procedures. Train an AI on your practice's information and let it handle the routine inquiries so your staff can focus on care.
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