Human Resources (HR) Chatbot
Your HR team spends hours each week on the same policy and benefits questions. Train an AI on your employee handbook and internal docs so employees get instant answers.
Give Patients Instant Answers, Day or Night
Patients call with the same questions about insurance, appointments, and procedures. Train an AI on your practice's information and let it handle the routine inquiries so your staff can focus on care.
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Benefits
What you get
24/7 Patient Support
Answer questions about office hours, accepted insurance, appointment prep, and post-visit instructions any time of day.
Consistent, Accurate Answers
Every patient gets the same correct information. No more miscommunication or outdated details from busy front-desk staff.
Reduce Front-Desk Load
Free your staff from repetitive phone calls. Let them focus on in-office patients instead of answering the same questions.
Multilingual Support
Communicate with patients in their preferred language. The AI responds in 95+ languages automatically.
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Key features for this use case
AI Training
Train on your website, patient FAQs, service descriptions, and procedure guides.
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Lead Capture
Collect patient contact info and appointment requests directly through chat.
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Brand Customization
Match your practice's branding with custom colors, logo, and welcome messages.
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FAQ
Frequently asked questions
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SiteSpeakAI does not store or process protected health information (PHI). The chatbot answers general questions about your practice, services, and procedures based on your public-facing content.
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Yes. You can configure the chatbot to collect appointment requests with patient name, preferred date/time, and reason for visit, then send that information to your scheduling team.
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Anything covered in your training content: office hours, accepted insurance plans, service descriptions, procedure preparation instructions, post-visit care guidelines, parking directions, and more.
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Yes. You set the AI's instructions and boundaries. You can tell it to never provide medical diagnoses, always recommend contacting the office for clinical questions, and stick to your approved content.
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Point the AI at your website and it crawls all your pages automatically. You can also upload PDFs like patient handouts, FAQ documents, or procedure guides.
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Your help center already has the answers. Train an AI agent on your documentation and let it handle onboarding questions, troubleshooting, and feature walkthroughs around the clock.
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Set up an AI assistant for your healthcare practice in minutes. Answer patient questions instantly without adding staff.
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