Export your data. Download a copy of your account data anytime from your profile.
Privacy policy on your lead form. Add a link to your own privacy policy on the chatbot lead capture form, so visitors know how their information is handled (Settings > Leads).
Updated Trust Center. See exactly who processes your data, including each provider's location and safeguards, in our Trust Center.

Learn more in our Data Handling & Security guide.

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More updates

Content Security Policy (CSP) support for the chat widget

Jun 03, 2026 · New

Security-focused websites lock down their Content Security Policy by removing 'unsafe-inline' from style-src. Until now that broke the chat widget: the styles it injects into the page were blocked, leaving a bare, unstyled button instead of your chatbot. The widget loader now supports CSP nonces. Pass your page's per-request nonce to the embed script and the widget applies it to everything it injects, so it works under the strictest policy with no 'unsafe-inline' required:

PII Redaction: keep sensitive visitor data out of AI models

Jun 02, 2026 · New

Visitors share things they shouldn't: ID numbers, payment cards, bank accounts, one-time payment codes. With PII Redaction enabled, those values are masked before they reach the AI model and before they are stored in your conversation history. How it works

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