An AI driven system that provides continuous support for ecommerce customers around the clock.
24/7 Product Support AI ensures that customers receive help at any time of day, without delays. It can answer FAQs, provide troubleshooting assistance, and recommend related products using retrieval augmented generation (RAG).
This improves customer satisfaction and reduces support costs. Learn more about AI chatbots for Ecommerce.
It can resolve common customer service issues, product related queries, and order tracking requests instantly.
Yes, when a query is too complex, the AI seamlessly transfers the case to a human agent with full chat history.
The ability of AI agents or models to utilize external tools, APIs, or systems as part of their reasoning or action process.
A search method where the AI uses the meaning and context of the current page to answer queries.
Quantitative measures used to evaluate and optimize the performance, efficiency, and user satisfaction of chatbots.
An AI system's ability to constantly adapt and improve its performance by learning from new data over time.
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