What is 24/7 Product Support AI
An AI driven system that provides continuous support for ecommerce customers around the clock.
More about 24/7 Product Support AI:
24/7 Product Support AI ensures that customers receive help at any time of day, without delays. It can answer FAQs, provide troubleshooting assistance, and recommend related products using retrieval augmented generation (RAG).
This improves customer satisfaction and reduces support costs. Learn more about AI chatbots for Ecommerce.
Frequently Asked Questions
What types of queries can 24/7 AI support handle
It can resolve common customer service issues, product related queries, and order tracking requests instantly.
Can 24/7 AI support escalate to humans
Yes, when a query is too complex, the AI seamlessly transfers the case to a human agent with full chat history.
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