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What is a Conversational Agent?

A software program designed to simulate conversation with human users.

More about Conversational Agent:

Conversational Agent, often referred to as chatbots or virtual assistants, are AI-powered entities that can communicate with users, understand their queries, and provide relevant responses or actions. They can exist on various platforms, from websites and messaging apps to voice-activated systems. By leveraging Natural Language Processing and other AI techniques, these agents aim to offer a human-like interaction experience, assisting users, answering questions, or performing tasks based on conversational prompts.

With advancements in AI, conversational agents have grown in complexity and capability, handling intricate interactions and offering personalized experiences.

Frequently Asked Questions

What is the difference between a Conversational Agent and a simple chatbot?

While both fall under the umbrella of software that interacts with users, a conversational agent typically has more advanced AI capabilities, allowing for more natural and dynamic interactions, whereas simple chatbots might operate based on pre-defined rules or scripts.

Can Conversational Agents understand emotions?

Advanced conversational agents can be equipped with sentiment analysis to gauge the emotional tone of user inputs, allowing them to respond empathetically or adjust their interactions based on the detected sentiment.

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