What is Intent Classification?

Frequently asked questions

How are intents trained in chatbots?

Intents are typically trained using labeled datasets that contain various user expressions mapped to specific intents. Machine learning models then learn to associate different phrasings and inputs with the defined intents.

Can chatbots handle multiple intents in one message?

Advanced chatbots with sophisticated NLP capabilities can recognize and handle mixed intents within a single user input, though handling such complexity requires more advanced training and logic.