What is Open-Domain Question Answering?
A task where AI systems answer questions using information retrieved from a wide range of unstructured data sources.
More about Open-Domain Question Answering:
Open-Domain Question Answering (QA) involves building systems that can answer questions by retrieving and processing information from unstructured sources such as articles, documents, or databases. These systems often integrate retrieval-based models with generative AI for accurate and coherent answers.
Techniques like dense retrieval and semantic search are commonly used to fetch relevant content, which is then processed by a language model for response generation.
Frequently Asked Questions
What makes open-domain QA different from traditional QA?
Open-domain QA requires retrieving and reasoning over a vast range of unstructured data, unlike traditional QA, which focuses on fixed datasets.
What are common applications of open-domain QA?
Applications include search engines, virtual assistants, and customer support systems.
From the blog

IT Help Desk Automation with SiteSpeakAI
In a world thatβs constantly evolving, having a robust IT help desk is no longer a choice but a necessity for businesses. But, how can you ensure that your help desk is able to respond to queries swiftly and accurately? The answer lies in automation, and one tool that is making waves in this domain is SiteSpeakAI.

Herman Schutte
Founder

Handling Unresolved Support Tickets: Escalating To Human Agents
As amazing and helpful as your ChatGPT powered custom chatbot might be, sometimes your customers or visitors still need a human touch. That's where escalating to human support comes in.

Herman Schutte
Founder