Pre-defined replies or messages that a chatbot uses in specific scenarios or for certain user inputs.
More about Scripted Responses
Scripted Responses are set phrases or messages that chatbots deliver based on certain triggers, often without the need for real-time processing or dynamic generation. For simple, rule-based chatbots, most interactions might be driven by scripted responses. For instance, when a user says "Hello", the chatbot might have a scripted reply like "Hi! How can I assist you today?".
While scripted responses can ensure consistency and quick replies, relying solely on them can limit the chatbot's versatility and ability to handle nuanced or unexpected user queries.
