What is a Widget in the context of chatbots?
A small software component that provides a specific functionality, often used to integrate chatbots into websites or apps.
More about Widget:
Widget, in the realm of chatbots, refers to a compact interface element that allows users to interact with the chatbot, typically embedded on a website or mobile application. It can appear as a chat bubble, a floating button, or a dedicated chat window. Widgets offer a convenient way for users to initiate conversations with chatbots without leaving the current platform or interface.
By using widgets, businesses can seamlessly integrate chatbots into their digital touchpoints, offering immediate assistance or interaction opportunities to visitors.
Frequently Asked Questions
Can chatbot widgets be customized?
Yes, many chatbot platforms offer customization options for widgets, allowing businesses to align them with their branding, modify appearance, or tweak user experience elements.
Do chatbot widgets impact website performance?
Properly optimized chatbot widgets should have minimal impact on website performance. However, it's essential to ensure that the widget code is efficient and doesn't slow down page loading times.
From the blog

IT Help Desk Automation with SiteSpeakAI
In a world thatβs constantly evolving, having a robust IT help desk is no longer a choice but a necessity for businesses. But, how can you ensure that your help desk is able to respond to queries swiftly and accurately? The answer lies in automation, and one tool that is making waves in this domain is SiteSpeakAI.

Herman Schutte
Founder

Handling Unresolved Support Tickets: Escalating To Human Agents
As amazing and helpful as your ChatGPT powered custom chatbot might be, sometimes your customers or visitors still need a human touch. That's where escalating to human support comes in.

Herman Schutte
Founder