ChatGPT is 🤩, but sometimes your visitors still need that human touch. You can now enable escalations on your chatbots to let your visitors leave their email so you can reach out. Naturally, in chat. No silly forms 😜
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From the blog
Fine-tuning your custom ChatGPT chatbot
Finetuning your custom chatbot is a crucial step in ensuring that it can answer your visitors questions correctly and with the best possible information.
How to Train ChatGPT With Your Own Website Data
Training ChatGPT with your own data can provide the model with a better understanding of your unique context, allowing for more accurate and relevant responses.