Filter your chat history by feedback type
You can now filter your chatbot's inbox by feedback type. This means you can easily check your chat history to find visitors that have rated your chatbot's responses either negatively or positively.
Exporting your conversations now also include the feedback so you can use this data to improve your knowledge base.
From the blog
ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.
Herman Schutte
Founder
Enhancing ChatGPT with Plugins: A Comprehensive Guide to Power and Functionality
Explore the world of chatgpt plugins and how they empower chatbots with features like browsing, content creation, and more. Learn how SiteSpeakAI supports plugins to make its chatbots some of the most powerful available.
Herman Schutte
Founder