Filter your chat history by feedback type
You can now filter your chatbot's inbox by feedback type. This means you can easily check your chat history to find visitors that have rated your chatbot's responses either negatively or positively.
Exporting your conversations now also include the feedback so you can use this data to improve your knowledge base.
From the blog
ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.
Herman Schutte
Founder
Create a free GPT chatbot with SiteSpeakAI
Find out how you can easily create a fully customizable GPT-3 (or GPT-4) customer support chatbot for your business for free.
Herman Schutte
Founder