Filter your chat history by feedback type
You can now filter your chatbot's inbox by feedback type. This means you can easily check your chat history to find visitors that have rated your chatbot's responses either negatively or positively.
Exporting your conversations now also include the feedback so you can use this data to improve your knowledge base.
From the blog

How to Train ChatGPT With Your Own Website Data
Training ChatGPT with your own data can provide the model with a better understanding of your unique context, allowing for more accurate and relevant responses.

Herman Schutte
Founder

How to Get Your Small Business Ready for AI
You keep hearing about Artificial Intelligence (AI) and wonder what itβs got to do with your business. The buzz is strong and it definitely sounds exciting, but is this big, must-go party exclusively for multibillion-dollar companies, or can small businesses get an invite, too?

Ane Guzman
Contributor