Support for Meta Llama and Cohere Command R Added
You can now try 4 new models for your customer support chatbots.
We've added support for Meta Llama 3.1 405B, 3.1 8B and 3.3 70B as well as Cohere Command R.
To try any of these models, go to Settings -> Basic Settings and scroll down to the AI Model option.
Already using one of these new models? Let us know 👉 https://sitespeak.ai
From the blog
IT Help Desk Automation with SiteSpeakAI
In a world that’s constantly evolving, having a robust IT help desk is no longer a choice but a necessity for businesses. But, how can you ensure that your help desk is able to respond to queries swiftly and accurately? The answer lies in automation, and one tool that is making waves in this domain is SiteSpeakAI.
Herman Schutte
Founder
Handling Unresolved Support Tickets: Escalating To Human Agents
As amazing and helpful as your ChatGPT powered custom chatbot might be, sometimes your customers or visitors still need a human touch. That's where escalating to human support comes in.
Herman Schutte
Founder