You can now select a male voice for your chatbot if you're using the text-to-speech functionality that lets your chatbot respond in audio to your visitors.
New male voices available for text-to-spech
More updates
Recent Chats: Visitors Can Resume Past Conversations
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New
Visitors can now see their past conversations and pick up right where they left off. The chatbot widget has a new menu with three options: start a new chat, view recent chats, or delete the current chat. Resume any past conversation
AI-drafted email replies from your inbox
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New
Reply to visitors by email without staring at a blank message. The new Draft email action turns any visitor question into a ready-to-send email draft, grounded in your chatbot's training data, with two clicks. How it works
