You can now select a male voice for your chatbot if you're using the text-to-speech functionality that lets your chatbot respond in audio to your visitors.

You can now select a male voice for your chatbot if you're using the text-to-speech functionality that lets your chatbot respond in audio to your visitors.

Five new AI models are now in the model picker: OpenAI's GPT-6 Luna and GPT-6 Sol, Anthropic's Claude Sonnet 5.5 and Claude Opus 5.5, and xAI's Grok 4.7. As before, you choose the AI model that powers your agent. What's new
A visitor asks your agent four questions late at night, gets useful answers, and leaves happy. Nothing escalates, so nothing reaches you. The only record sits in the dashboard, and you have to go looking for it. Your agent can now email you the transcript once a chat has gone quiet.
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