Voice recognition (Beta)
You can now let your customers and visitors interact with your support chatbot using their voice and get an audio answer back.
To enable, goto to Settings -> Advanced Settings -> Enable Speech Recognition and Settings -> Advanced Settings -> Enable Text to Speech to enable audio playback for all responses from your chatbot.
Youtube video of voice recognition in SiteSpeakAI
From the blog
![](https://cdn.sitespeak.ai/uploads/blog/2b43xiAXr5Cg5nHWPlJWcmqaNR6OPkEBfuJFAZQQ.png)
ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.
![](https://cdn.sitespeak.ai/uploads/blog/profile-pics/JWASAekchhqOufvcFAyUGbW7LzrzrBicIXOZt2xn.png)
Herman Schutte
Founder
![](https://cdn.sitespeak.ai/uploads/blog/K9anGYCXH89dz7DkuzWupZddO92ucn1QOJNnJhMl.jpg)
Fine-tuning your custom ChatGPT chatbot
Finetuning your custom chatbot is a crucial step in ensuring that it can answer your visitors questions correctly and with the best possible information.
![](https://cdn.sitespeak.ai/uploads/blog/profile-pics/1jYwWIPtTEq4neY3E8QQ8KJGq8ObDJWRH97p8E9o.png)
Herman Schutte
Founder