Voice recognition (Beta)
You can now let your customers and visitors interact with your support chatbot using their voice and get an audio answer back.
To enable, goto to Settings -> Advanced Settings -> Enable Speech Recognition and Settings -> Advanced Settings -> Enable Text to Speech to enable audio playback for all responses from your chatbot.
Youtube video of voice recognition in SiteSpeakAI
From the blog

Handling Unresolved Support Tickets: Escalating To Human Agents
As amazing and helpful as your ChatGPT powered custom chatbot might be, sometimes your customers or visitors still need a human touch. That's where escalating to human support comes in.

Herman Schutte
Founder

How to Get Your Small Business Ready for AI
You keep hearing about Artificial Intelligence (AI) and wonder what itβs got to do with your business. The buzz is strong and it definitely sounds exciting, but is this big, must-go party exclusively for multibillion-dollar companies, or can small businesses get an invite, too?

Ane Guzman
Contributor