You can now let your customers and visitors interact with your support chatbot using their voice and get an audio answer back.
To enable, goto to Settings -> Advanced Settings -> Enable Speech Recognition and Settings -> Advanced Settings -> Enable Text to Speech to enable audio playback for all responses from your chatbot.
Youtube video of voice recognition in SiteSpeakAI
You can now use your own OpenAI or Anthropic API keys with SiteSpeakAI. When your own keys are active, messages don't count against your monthly credit allowance, giving you effectively unlimited messages. How it works
You can now send escalation data to any URL via webhook when a visitor requests human support. This makes it easy to connect escalations to tools like Zapier, Make, or your own CRM - without relying on email or Slack alone. How it works
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