NEW Create SEO-optimized articles of any YouTube video with our free tool.

Create Article 
Back to Installing Your Chatbot

How to add a ChatGPT chatbot to BigCommerce

How to add your custom ChatGPT trained chatbot to your BigCommerce store.

You want to embed your custom trained chatbot in your BigCommerce website. Here’s how to add ChatGPT to BigCommerce with SiteSpeakAI.

Add your chatbot to your BigCommerce website

In SiteSpeakAI

Select your chatbot from the dropdown menu at the top, click on the Install Chatbot section in the sidebar, then click on the Copy Code button to copy your code snippet.

BigCommerce - 0. Chatbot code copy screen.png

In BigCommerce

On your dashboard select Storefront on the left sidebar list

BigCommerce - 1. Select Storefront on the Dashboard.png

  1. Select Script Manager on the Storefront list

BigCommerce - 2. Select Scriptmanager.png

  1. Select Create a script to create a new script containing your chatbot snippet

BigCommerce - 3. Create a new script.png

  1. Add the first part of the script details

    • Script Name
    • Description (optional)
    • Under Placement, select Header
    • Under Location, select All Pages (or the specific Page you want)

BigCommerce - 4a. Add script details.png

  1. Scroll down and fill in the rest of the details including the snippet code

    • Under Script Category, select Functional
    • Under Script type, select Script.

    Insert your snippet code in the Script contents text box and click on Save

BigCommerce - 4b. Add script details and snippet.png

  1. Click on View Store to Preview your store

BigCommerce - 5. Click on View Store.png

  1. Your chatbot button will now be displayed on your store page

BigCommerce - 6. Chatbot button on page.png

  1. If you click on the button it will display the chatbot dialogue

BigCommerce - 7. Chatbot dialogue on page.png

Your chatbot is now added to your BigCommerce store and your customers can start interacting with it.

Need more help with SiteSpeakAI?

Not finding what you need? Reach out to our support team for help.

Contact Support

Ready to automate your customer support with AI?

Join over 150+ businesses, websites and startups automating their customer support with a custom trained GPT chatbot.