What is Contextual Understanding?
The ability of a system to understand the context in which a user's input is given.
More about Contextual Understanding:
Contextual Understanding is an advanced capability in conversational AI systems that allows them to comprehend the surrounding context or background of a user's query. Instead of treating each user input as an isolated request, systems with contextual understanding consider previous interactions, user preferences, or other relevant information to provide more relevant and accurate responses.
This ensures that the conversation flows naturally, much like how humans consider context in their conversations.
Frequently Asked Questions
Why is Contextual Understanding important in chatbots?
Contextual Understanding allows chatbots to provide more relevant and personalized responses. For example, if a user asks "How about tomorrow?" after discussing a weather forecast, a chatbot with contextual understanding will know the user is referring to the weather for the next day.
How do systems achieve Contextual Understanding?
Achieving Contextual Understanding requires advanced algorithms, storage of previous interactions, and sometimes external data sources to analyze and consider the broader context of a user's query.
From the blog
How AI Chatbots Can Save You 100s Of Hours In Customer Support
Dive into the transformative power of AI chatbots in customer support. Learn how businesses can save significant time and enhance customer satisfaction, with a look at tools like SiteSpeakAI.
Herman Schutte
Founder
How to Train ChatGPT With Your Own Website Data
Training ChatGPT with your own data can provide the model with a better understanding of your unique context, allowing for more accurate and relevant responses.
Herman Schutte
Founder