Changelog > · 2 min read

SiteSpeakAI for iOS: answer live chats from your phone

Your AI agent hands a conversation to a human at 11pm. You find out the next morning, when you open the dashboard and read a question nobody answered. By then the visitor has already gone somewhere else.

uploads/blog/images/TDjkAqITp64tFnUe4CBjR9JGJA9K2V42eDZE6wfO.png

SiteSpeakAI is now on the App Store. Your inbox, your leads and your chatbot's numbers, on your phone, so an escalation reaches you wherever you are instead of waiting for you at a desk.

  • Answer live chats from anywhere. Take over the moment your agent escalates, reply as a human, and end the live session when you're done. Same human handoff flow you already use in the dashboard.
  • Get notified when you're needed. Push notifications tell you a visitor has asked for a person, so you're not refreshing a tab all day.
  • Your whole inbox, filtered. Every conversation across every agent, split into open, live and closed, with search and unread counts.
  • See who you're talking to. Open a conversation to check the visitor's name, email, phone, country and any custom data your site passes to the widget, without leaving the thread.
  • Leads and analytics. Browse captured leads, then check conversations, answer rate, sentiment and your most common unanswered questions over the last 7, 30 or 90 days.

Getting started

Download SiteSpeakAI from the App Store and sign in with your existing account. Everything is already there: your agents, your inbox, your leads. There is nothing to configure.

The app is free, and runs on iPhone with iOS 16.4 or later.

Get the app

Download SiteSpeakAI on the App Store, or read more about the shared inbox and handing conversations to a human.

Share this update:
Copied!

Ready to automate your customer service with AI?

Join 1,000+ businesses across SaaS, e-commerce, and agencies automating their customer service and other tasks with a custom-trained AI agent.

Create Your AI Agent No credit card required