Changelog

New features and improvements in SiteSpeakAI, newest first.

Follow @sitespeakai for updates

Oct 3, 2023

New

Zapier integration and API access

One of the most requested features is finally available - Zapier integration. You can now fully automate your customer support workflow using SiteSpeakAI and any of the 6000+ apps available in Zapier. For example, automatic email support (parse email -> chatbot -> send email reply). I will be creating some template Zaps, but in the meantime, here is the email automation Zap:

Sep 30, 2023

New

Add your custom trained ChatGPT chatbot to Slack 🪄

You can now install your chatbot in your Slack workspace. This lets your entire team chat to your bot in an environment they already know. Great for bots trained on internal documentation like HR policies.

Sep 27, 2023

New

Use your Notion pages to train your ChatGPT chatbot

You can now use the Notion integration to train your chatbot with your Notion pages. To add Notion pages to your chatbot, go to Sources -> Add Sources -> Apps -> Connect Notion.

Sep 25, 2023

New Improved

Improved inbox with live chat

Some more improvements to the inbox today. Replying as a human when your visitors needs assistance now works seamlessly together with your chatbot's responses. Provide live chat support to your visitors when needed, and let your bot handle the rest 🤖

Sep 1, 2023

New

ChatGPT fallback for unanswered questions and multiple welcome messages

Two new features to finish of the week: Support for multiple welcome messages - You can now have your chatbot start a new conversation with multiple messages by separating your welcome messages with new lines. Great for legal disclaimers. Available today on all plans.

Aug 30, 2023

Improved

Revamped Inbox and Chat History

The Inbox has been completely revamped to make it easier to keep track of new conversations and those that still need to be dealt with. When a user escalates a question or requests support from a human agent, you'll recieve an email notification. Automate your customer support with AI 👉 https://sitespeak.ai

Aug 18, 2023

New Improved

Improved chat to any API or database

Last week I introduced the ability to chat to your backend API. Today I'm taking this one massive step further. I've completely rewritten the API support functionality to allow you to add any OpenAPI as a plugin to your bot and unlock new features. You can also add a database plugin that lets your chatbot retrieve information from your database to answer your visitors questions. Think order status etc. You can also add multiple plugins to add complex functionality. For example, as a travel website, add a weather plugin and hotel booking API that lets your chatbot help plan your visitors next holiday right up to making the booking for them 🤯

Aug 4, 2023

New

Chat to your API 🔥

You can now set an API as a source for your chatbot to interact with. Customer order information? No problem. Latest weather and news, of course. Recommend a trending movie? Yip. Current events in your town, easy. If it has an API, SiteSpeakAI can ingest the data to deliver it to your visitors in a conversation.

Jul 28, 2023

New Improved