Revamped Inbox and Chat History
The Inbox has been completely revamped to make it easier to keep track of new conversations and those that still need to be dealt with. When a user escalates a question or requests support from a human agent, you'll recieve an email notification.

Automate your customer support with AI 👉 https://sitespeak.ai
From the blog
How to Get Your Small Business Ready for AI
You keep hearing about Artificial Intelligence (AI) and wonder what it’s got to do with your business. The buzz is strong and it definitely sounds exciting, but is this big, must-go party exclusively for multibillion-dollar companies, or can small businesses get an invite, too?
Ane Guzman
Contributor
IT Help Desk Automation with SiteSpeakAI
In a world that’s constantly evolving, having a robust IT help desk is no longer a choice but a necessity for businesses. But, how can you ensure that your help desk is able to respond to queries swiftly and accurately? The answer lies in automation, and one tool that is making waves in this domain is SiteSpeakAI.
Herman Schutte
Founder