Revamped Inbox and Chat History
The Inbox has been completely revamped to make it easier to keep track of new conversations and those that still need to be dealt with. When a user escalates a question or requests support from a human agent, you'll recieve an email notification.
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From the blog
Custom model training and fine-tuning for GPT-3.5 Turbo
Today OpenAI announced that businesses and developers can now fine-tune GPT-3.5 Turbo using their own data. Find out how you can create a custom tuned model trained on your own data.
Herman Schutte
Founder
ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.
Herman Schutte
Founder