Revamped Inbox and Chat History
The Inbox has been completely revamped to make it easier to keep track of new conversations and those that still need to be dealt with. When a user escalates a question or requests support from a human agent, you'll recieve an email notification.
Automate your customer support with AI π https://sitespeak.ai
From the blog

ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.

Herman Schutte
Founder

How to Get Your Small Business Ready for AI
You keep hearing about Artificial Intelligence (AI) and wonder what itβs got to do with your business. The buzz is strong and it definitely sounds exciting, but is this big, must-go party exclusively for multibillion-dollar companies, or can small businesses get an invite, too?

Ane Guzman
Contributor