Revamped Inbox and Chat History
The Inbox has been completely revamped to make it easier to keep track of new conversations and those that still need to be dealt with. When a user escalates a question or requests support from a human agent, you'll recieve an email notification.

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From the blog
Why Are Chatbots a Great Tool for Strategically Using Marketing Automation and AI?
Discover the synergy between chatbots, marketing automation, and AI. Learn how tools like SiteSpeakAI are revolutionizing the way businesses engage with customers and streamline marketing efforts.
Herman Schutte
Founder
AI Chatbots for Ecommerce: Reducing Cart Abandonment with 24/7 Support
An AI chatbot for ecommerce can help reduce the demand on the support team, offer 24/7 customer support, and boost conversions. See how here.
Herman Schutte
Founder