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Integrations > BigCommerce

BigCommerce Integration

Add an AI shopping assistant to your BigCommerce store that helps customers find products and answers questions.

Leverage SiteSpeakAI on BigCommerce to enhance your e-commerce platform with AI-driven chat support, improving customer interaction and boosting sales.

About BigCommerce

BigCommerce is a comprehensive e-commerce platform that offers flexibility, scalability, and essential integrations for businesses of all sizes. It's designed for modern SaaS solutions, allowing customization and providing tools for a seamless online shopping experience.

SiteSpeakAI Advantage with BigCommerce

Integrating SiteSpeakAI with BigCommerce enables online stores to offer real-time AI chat support, enriching customer experience and assisting in decision-making processes. This integration allows for automated customer service, reducing workload on support teams and improving overall efficiency and customer satisfaction.

Key Features

Product Knowledge

The chatbot learns your product catalog to recommend items and answer questions.

Store Policy Help

Automatically answer questions about shipping, returns, and payment options.

Stencil Compatible

Works with all BigCommerce Stencil themes and custom storefronts.

How It Works

  1. 1

    Install Script

    Add the chatbot script through BigCommerce Script Manager or theme files.

  2. 2

    Train on Products

    The AI learns from your product descriptions, categories, and store content.

  3. 3

    Launch and Monitor

    Activate the chatbot and track conversations in your dashboard.

Get Started with BigCommerce No credit card required

Use Cases

Product Recommendations

Help shoppers find the right product based on their needs and preferences.

Pre-Sale Support

Answer sizing, compatibility, and feature questions to reduce purchase hesitation.

Frequently Asked Questions

The chatbot trains on product info. Real-time inventory queries require API integration.

Yes, it works with BigCommerce B2B Edition and can answer wholesale inquiries.

No, the chatbot loads independently and won't impact your checkout speed.

Ready to integrate SiteSpeakAI with BigCommerce?

Create a free custom GPT trained chatbot that you can add to BigCommerce that knows your business and will save you hundreds of hours in support time.

Add AI to BigCommerce No credit card required
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