The sequence and structure of interactions that a chatbot follows during a conversation.
More about Chatbot Flow
Chatbot Flow defines the path and progression of a conversation with a chatbot. It maps out the possible interactions, decisions, and responses based on user input and other factors. A well-designed flow ensures that interactions are logical, meaningful, and lead to the desired outcome.
Developers design chatbot flows using flowcharts or specialized software to visualize and structure the conversation paths.