Automated messages sent from apps when something happens.
More about Webhooks
Webhooks are essentially "reverse APIs". Instead of a system requesting data from another, webhooks push data to other applications automatically, based on certain triggers. They provide a mechanism for one system to notify another about events, making integrations more dynamic and real-time.
In chatbot context, webhooks can be used to fetch data from external systems or to trigger certain actions outside the chatbot platform based on user interactions.