Capture leads upfront with your custom chatbot
You can now capture leads easily with your SiteSpeakAI chatbot by enabling the Lead Capture feature under Settings -> Leads
Once enabled, your chatbot will require your visitors to complete their name, email and more before they start to chat.
You can define your own custom fields, and use the Localization options to customize the text your visitors see.
The conversations in your inbox will now contain the lead information captured by your form and you can also use the conversation download to extract this data.
You can also use template tags to customize your welcome message with the information captured from your lead form.
Need help? Check out our help center article about using your chatbot to capture leads.
Want to create your own lead capture chatbot today? Start here π https://sitespeak.ai/register
From the blog
IT Help Desk Automation with SiteSpeakAI
In a world thatβs constantly evolving, having a robust IT help desk is no longer a choice but a necessity for businesses. But, how can you ensure that your help desk is able to respond to queries swiftly and accurately? The answer lies in automation, and one tool that is making waves in this domain is SiteSpeakAI.
Herman Schutte
Founder
ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.
Herman Schutte
Founder