You can now easily export your chatbots conversation history to CSV to import into other apps.
To export your chatbot's conversations, click on the download button in your Inbox and then click on the Export button to download a formatted CSV.
Export your chatbot conversation history to CSV
More updates
Recent Chats: Visitors Can Resume Past Conversations
·
New
Visitors can now see their past conversations and pick up right where they left off. The chatbot widget has a new menu with three options: start a new chat, view recent chats, or delete the current chat. Resume any past conversation
AI-drafted email replies from your inbox
·
New
Reply to visitors by email without staring at a blank message. The new Draft email action turns any visitor question into a ready-to-send email draft, grounded in your chatbot's training data, with two clicks. How it works
