Improved RAG performance with Cohere Rerank 3.5
SiteSpeakAI chatbots use Cohere's Rerank by default to provide a powerful semantic boost to the search quality of any query your visitors may ask of your chatbot. We now also support the latest version of Rerank, version 3.5 that delivers improved reasoning and multilingual capabilities to search complex enterprise data with greater accuracy.
This upgrade has been enabled for all chatbots so no need to change anything on your side to experience an increase in your chatbots accuracy.
From the blog
IT Help Desk Automation with SiteSpeakAI
In a world that’s constantly evolving, having a robust IT help desk is no longer a choice but a necessity for businesses. But, how can you ensure that your help desk is able to respond to queries swiftly and accurately? The answer lies in automation, and one tool that is making waves in this domain is SiteSpeakAI.
Herman Schutte
Founder
Handling Unresolved Support Tickets: Escalating To Human Agents
As amazing and helpful as your ChatGPT powered custom chatbot might be, sometimes your customers or visitors still need a human touch. That's where escalating to human support comes in.
Herman Schutte
Founder