Personalize your chatbot responses with context
You can now include your visitor information in the context used by your chatbot to respond to their queries. This makes it easy to provide up to date information related to order status and more.
To get started, check out our help article here: https://sitespeak.ai/help-center/advanced/identifying-your-users-and-customizing-responses
From the blog
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In a world that’s constantly evolving, having a robust IT help desk is no longer a choice but a necessity for businesses. But, how can you ensure that your help desk is able to respond to queries swiftly and accurately? The answer lies in automation, and one tool that is making waves in this domain is SiteSpeakAI.
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