Personalize your welcome messages
You can now personalize your welcome message using a template tag:
{{ first_name | there }}
The tag consists of 2 parts, a identity property, and a fallback. In this example, if the visitor has not been identified, the fallback "there" will be used.
To identify your visitors, just add the following code snippet to your site once you're visitor has logged in:
(_sitespeak = window._sitespeak || []).push(['onReady', onSiteSpeakReady]);
function onSiteSpeakReady() {
sitespeak.identify('123456abcdef', {
'first_name': 'Herman',
'email': 'herman@sitespeak.ai'
});
}
This is the first step in some exciting customization options coming soon to SiteSpeakAI to make your chatbots even more personable.
From the blog

ChatGPT 3.5 vs ChatGPT 4 for customer support
Now that the latest version of ChatGPT 4 has been released, users of SiteSpeakAI can use the latest model for their customer support automation. I've put ChatGPT 3.5 and ChatGPT 4 to the test with some customer support questions to see how they compare.

Herman Schutte
Founder

Why Are Chatbots a Great Tool for Strategically Using Marketing Automation and AI?
Discover the synergy between chatbots, marketing automation, and AI. Learn how tools like SiteSpeakAI are revolutionizing the way businesses engage with customers and streamline marketing efforts.

Herman Schutte
Founder