New features and improvements in SiteSpeakAI, newest first.
You can now see which links and URLs in your chatbot's responses your visitors are clicking and visiting the most. This data is available on the dashboard for your chatbot and also when exporting your chatbot history.
A small update that allows you to specify the date period to export the chatbot history for. See your chatbot history 👉 https://sitespeak.ai/dashboard
Support for nested and private Notion pages has now been added to SiteSpeakAI. This means you can add all your content from Notion to your chatbot to answer your visitor questions without having to publish the content on Notion.
You can now filter your chatbot's inbox by feedback type. This means you can easily check your chat history to find visitors that have rated your chatbot's responses either negatively or positively. Exporting your conversations now also include the feedback so you can use this data to improve your knowledge base.
You can now filter on the type of sources you've added to your chatbot for training. This makes it much easier to see what sources and types your bot is using to respond to your visitor queries. The source crawling has also been improved to only return URLs that have not already been added to your chatbot.
Great care has been taken to design and implement very specific restrictions and guardrails used in the internal system prompts of SiteSpeakAI chatbots. This prevents your chatbot from responding to questions that it has not been trained on, and to ensure it always stay on topic. But sometimes, you might want your bot to be a little less strict and provide information from ChatGPT's general knowledge base. For Pro and Business plan users, you can now adjust your chatbot's restriction level to Max (the default), Low (the chatbot will still prefer to answer from the knowledge base, but could also use ChatGPT general knowledge) or None (the chatbot will use whatever knowledge ChatGPT has combined with your training sources to answer questions).
You can now share your chatbots with your team and collaborate on your inbox to get your customer queries resolved even faster! Team collaboration is available on the Pro and Business plans.
You can now set the localization options for your chatbot to ensure your visitors has the best experience. Navigate to the Settings -> Localization tab to update the text for each of the labels used in your chatbot
You can now train your custom GPT chatbot from anywhere using the SiteSpeakAI Google Chrome extension in your browser. Just add your API key and Chatbot ID once to set up the extension, then click "Train Chatbot" to add a page or URL to your bot. Easy!
Your visitors can now rate each response of your chatbot with either positive or negative feedback. You can also see the rating for each message in your inbox. This will help you determine if an answer should be improved.
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