New features and improvements in SiteSpeakAI, newest first.
You can now set your chatbot to reply in a German language voice to your visitors. This setting is available under Settings -> Advanced -> Speech Services Language. Remember to enable "Text to Speech" for your chatbot to have it reply to your visitors with an audio response.
Read moreYou can now create categories that your chatbot will use to automatically categorize your visitors questions. This makes it easy to see all conversations related to a specific category, for example "Pricing" or "Feature Requests" and take action. To get started, head over to the new "Categories" link in your chatbot sidebar and click on the "Add Category" button to add some categories.
You can now see which links and URLs in your chatbot's responses your visitors are clicking and visiting the most. This data is available on the dashboard for your chatbot and also when exporting your chatbot history.
Support for nested and private Notion pages has now been added to SiteSpeakAI. This means you can add all your content from Notion to your chatbot to answer your visitor questions without having to publish the content on Notion.
You can now filter on the type of sources you've added to your chatbot for training. This makes it much easier to see what sources and types your bot is using to respond to your visitor queries. The source crawling has also been improved to only return URLs that have not already been added to your chatbot.
Great care has been taken to design and implement very specific restrictions and guardrails used in the internal system prompts of SiteSpeakAI chatbots. This prevents your chatbot from responding to questions that it has not been trained on, and to ensure it always stay on topic. But sometimes, you might want your bot to be a little less strict and provide information from ChatGPT's general knowledge base. For Pro and Business plan users, you can now adjust your chatbot's restriction level to Max (the default), Low (the chatbot will still prefer to answer from the knowledge base, but could also use ChatGPT general knowledge) or None (the chatbot will use whatever knowledge ChatGPT has combined with your training sources to answer questions).
You can now share your chatbots with your team and collaborate on your inbox to get your customer queries resolved even faster! Team collaboration is available on the Pro and Business plans.
You can now set the localization options for your chatbot to ensure your visitors has the best experience. Navigate to the Settings -> Localization tab to update the text for each of the labels used in your chatbot
You can now train your custom GPT chatbot from anywhere using the SiteSpeakAI Google Chrome extension in your browser. Just add your API key and Chatbot ID once to set up the extension, then click "Train Chatbot" to add a page or URL to your bot. Easy!
Your visitors can now rate each response of your chatbot with either positive or negative feedback. You can also see the rating for each message in your inbox. This will help you determine if an answer should be improved.
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