Enhanced customer support with Claude 3.5 Sonnet from Anthropic
New model alert! You can now set your Custom GPT support chatbot to use the latest Claude 3.5 Sonnet model from Anthropic. This model is available to all Pro and Business level users at no additional cost.
To enable this new model for your chatbot, head over to Settings -> Basic Settings -> AI Model and select the model you would like to use for your chatbot.
Just a word of warning, Claude 3.5 Sonnet is much friendlier than GPT-4 for example, so you might want to adjust that with your base prompt 😜
From the blog

Enhancing ChatGPT with Plugins: A Comprehensive Guide to Power and Functionality
Explore the world of chatgpt plugins and how they empower chatbots with features like browsing, content creation, and more. Learn how SiteSpeakAI supports plugins to make its chatbots some of the most powerful available.

Herman Schutte
Founder

Handling Unresolved Support Tickets: Escalating To Human Agents
As amazing and helpful as your ChatGPT powered custom chatbot might be, sometimes your customers or visitors still need a human touch. That's where escalating to human support comes in.

Herman Schutte
Founder